Rules for purchase and sale of goods
- 1.1. Seller – a natural or legal person specified in the Order of Goods, whose goods are sold on the website https://first-fruits.eu in accordance with these Rules and who is responsible for the execution of the order submitted by the Buyer. The details of the Seller with whom the purchase and sale agreement of the respective goods is concluded in accordance with these Rules shall be specified in the Goods Order.
1.2. firs-fruits.eu – a website located at https://first-fruits.eu, where goods are sold and administered by UAB Barakuksas.
1.3. Buyer – 1) an active natural person, i.e. a person who has reached the age of majority and whose capacity is not restricted by court order; 2) a minor between the ages of fourteen and eighteen who has the consent of his or her parents or guardians, unless he or she is emancipated; 3) a legal person.
1.4. Parties – Buyer and Seller together.
1.5. Personal data means any information relating to an identified or identifiable natural person (data subject); „identifiable natural person“ means a person who can be identified, directly or indirectly, in particular by an identifier such as name, personal identification number, location and internet identifier or by one or more physical identifiers of that natural person, features of physiological, genetic, mental, economic, cultural or social identity.
1.6. The Rules are these “Rules for the purchase and sale of goods at first-fruits.eu”, which apply to each purchase by the Buyer at first-fruits.eu and to each Purchase and Sale Agreement concluded between the Buyer and the Seller.
1.7. Account – the result of the first-fruits.eu registration of the Buyer on the basis of the Rules for the use of www.first-fruits.eu, which results in the creation of a personal account of the Buyer protecting his personal data and order history.
2.1. The Buyer confirms the Rules after reading them and checking the box next to the statement „I have read the Rules of purchase and sale of goods on Idejadovanai.lt and agree with them“. The Rules approved in this way are a legal document binding on the Parties, which sets out the rights and obligations of the Buyer and the Seller, conditions of purchase and payment for goods, delivery and return procedures, liability of the parties and other conditions related to purchase- sale first-fruits.eu.
2.2. By creating a first-fruits.eu account, the Buyer confirms the Rules at the time of first registration. After the Buyer approves the Rules during the first registration (account creation), the Rules apply to all purchases made by the Buyer on first-fruits.eu and to all purchase and sale agreements concluded with the Sellers before the publication of the updated Rules. Once the Rules have been updated, they shall apply in accordance with the procedure discussed in this paragraph from the time of their publication on www.first-fruits.eu.
2.4. Should it be necessary or in the circumstances provided for in the legal acts of the Republic of Lithuania, first-fruits.eu has the right to change, amend or supplement the Rules. Buyers will be informed about this by logging in to the Account or first-fruits.eu when purchasing goods from the selected Seller after the entry into force of the new version of the Rules.
Ordering goods, the moment of establishing a legal relationship of purchase and sale
3.1. The buyer can order the goods first-fruits.eu by choosing one of the following methods:
3.1.1. by registering online first-fruits.eu (by entering your registration name and password);
3.1.2. without registering online first-fruits.eu;
3.4. When the Buyer, having selected the product or service to be purchased and formed a shopping cart, completes all the order steps, the last of which is the selection and confirmation of the payment method, the Seller and the Buyer are considered to have a purchase-sale legal relationship and a purchase-sale agreement. The Buyer is informed about the order confirmation by submitting a notification by the e-mail specified by the Buyer. The Seller shall send the Buyer a link to the applicable Rules together with the order confirmation to the e-mail address provided by the Buyer.
Buyer ‘s rights
4.1. The Buyer has the right to purchase goods and order services first-fruits.eu in accordance with the procedure established by these Rules.
4.2. The Buyer has the right to cancel the order in accordance with the procedure established by these Rules.
4.3. The Buyer has the right to withdraw from the Agreement in accordance with the procedure established by these Rules.
4.4. The Buyer has the right to replace or return the purchased goods in accordance with the procedure established by the Rules.
Obligations of the buyer
5.2. The Buyer must pay for the ordered goods or services and accept them in accordance with the procedure established by these Rules.
Seller ‘s rights
6.1. The Seller and first-fruits.eu have the right to cancel his order without prior notice to the Buyer, if the Buyer, having chosen the payment methods provided for in clauses 8.2.1 or 8.2.2 of the Rules, does not pay for the goods within 3 (three) working days.
6.2. When the Buyer chooses the payment method provided for in Clause 8.2.3 of the Rules, the Seller, through first-fruits.eu, has the right to contact the Buyer with the details specified in the order in case of uncertainties regarding the information provided in the order. In this case, the term of delivery of the goods starts from the day of contact with the Buyer. The Buyer’s order may be canceled without prior notice if: i) if the Seller fails to contact the Buyer within 2 (two) business days after placing the order, or ii) if the Buyer does not provide the Seller with the requested information within the time specified by the Seller, or iii) if the Buyer does not give the Seller consent data verification.
Obligations of the seller
7.1. The Seller undertakes to execute the Buyer’s orders in accordance with these Rules and to communicate with the Buyer by means of the first-fruits.eu website and never to communicate with the Buyer through any other channels, except as expressly provided in these Rules or on the first-fruits.eu website. The Buyer and the Seller hereby expressly confirm that any communication regarding the execution of the order made on the website (system) first-fruits.eu is not binding on the parties and is not obligatory for them.
7.2. The Seller undertakes to clearly and intelligibly provide the Buyer with the information set forth in Article 6.228-7 of the Civil Code of the Republic of Lithuania in the first-fruits.eu system.
7.4. first-fruits.eu undertakes to inform the Buyer before the submission of the order about the suspension or termination of the first-fruits.eu functions relevant for the execution of the order, as well as the changes specified in clauses 6.2 – 6.3 of the Rules. Providing information on your first-fruits.eu account or on the first-fruits.eu e-commerce website is considered appropriate information. When the Buyer’s order has already been accepted for execution, the Buyer shall be informed about the suspension or termination of the first-fruits.eu functions relevant for the execution of this order by one of the contact details provided by the Buyer (by phone, sms or e-mail).
7.5. Under the conditions provided for in the Rules, the Seller undertakes to deliver the goods ordered by the Buyer and to accept the goods returned by the Buyer.
7.6. In case the Seller is unable to deliver the ordered product to the Buyer due to important circumstances, first-fruits.eu may offer him a similar or analogous product sold by another Seller informing about it by one of the contact details provided by the Buyer (by phone, sms or e-mail) . If the Buyer does not agree to be replaced by a similar or similar product sold by another Seller, the Seller, who is unable to deliver the Buyer’s selected goods, undertakes to return the money paid to the Buyer within 14 (fourteen) working days, if prepaid order.
7.7. In the event that within 3 (three) business days from the submission of the offer, the Buyer has confirmed through one of the contacts indicated on the first-fruits.eu e-commerce website that he agrees to exchange the goods for another Seller, the original Seller undertakes to return the Buyer’s funds for an item that the original Seller is unable to deliver and to compensate for the price difference.
7.8. The Seller, disagreeing with the Buyer’s requirements, must provide the Buyer with a detailed reasoned written response no later than within 14 (fourteen) calendar days from the date of receipt of the Buyer’s application via first-fruits.eu, unless otherwise provided by the legislation of the Republic of Lithuania and the European Union.
7.9. The Seller undertakes to perform other obligations imposed on the Seller by the Rules and legal acts of the Republic of Lithuania.
Commodity prices, payment procedure and terms
8.1. The prices of the goods on first-fruits.eu are indicated in euros, including the amount of VAT in force at that time and other taxes, if any.
8.2. The Buyer can pay for the ordered goods in one of the following ways (the choice may be limited, therefore the final list of payment methods applicable to the respective order is indicated next to the respective order):
8.2.1. using electronic banking;
8.2.2. Bank transfer;
8.2.3. in other ways specified on the first-fruits.eu website
8.3. When the Seller receives payment for the goods, the order of the goods is confirmed.
8.4. By approving the Rules, the Buyer agrees that the purchase documents – VAT invoices, which are also the warranty documents applicable to the goods, may be submitted to him physically together with the goods or electronically to the e-mail address specified in the Buyer’s registration form immediately after ordering. VAT invoices shall indicate the details of the Seller, the selected goods, their quantity, discounts granted, the final price of the goods, including all taxes, and other necessary data approved by the legal acts regulating accounting.
8.5. VAT invoices for goods purchased by the Buyer can also be placed in the Buyer’s existing Account in the first-fruits.eu section „My first-fruits.eu“. Once the buyer has placed the order, he will be able to see and print the order form – the prepayment invoice – in the section „My first-fruits.eu“.
8.6. The price of the goods may change after the Seller has confirmed the order only in exceptional cases, when the price of the goods has changed due to technical errors in information systems, correction of obvious errors and other objective essential reasons beyond the Seller’s control (in case of evidence). If in this case the Buyer does not agree to purchase the product at a new price, the Buyer may cancel the order by informing the Seller within first-fruits.eu within 2 (two) working days after canceling the order in accordance with this clause by contacting the first-fruits.eu e-commerce website. to return to the Buyer all amounts paid by him under such canceled order.
Delivery of goods
9.1. When ordering goods, the Buyer may choose one of the methods of presenting the goods specified in the specific offer of the goods sold by the Seller.
9.2. Delivery terms specified in the Product description are preliminary. The Seller delivers the goods to the Buyer in accordance with the terms specified in the order confirmation. Delivery deadlines do not apply in cases when the Seller does not have the required goods in stock and the Buyer is informed about the shortage of the goods ordered by him. By approving these Rules, the Buyer agrees that in exceptional cases the delivery of goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to contact the Buyer immediately and agree on the terms and other conditions of delivery of the goods. If the Seller does not deliver the goods within the term specified in the order of the goods and the Parties do not agree on an additional term for delivery of the goods, the Buyer may exercise the right to cancel the contract of purchase or sale of goods or services established in Clause 11.1.
9.3. The Seller is released from liability for violation of the terms of delivery of goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of third parties unrelated and / or independent of the Seller or due to circumstances beyond the Buyer’s control.
9.4. At the time of delivery of the goods to the Buyer, the Buyer together with the courier or authorized representative must check the condition of the shipment and the goods (s) and sign the shipment delivery-acceptance document. After the Buyer signs the delivery-acceptance document, the goods are considered to be in good condition, without any damage, the cause of which is attributable to non-factory defects, and there are no discrepancies in the product (s) (external inspection of goods). Noticing that the packaging of the delivered product is damaged (wrinkled, wet or otherwise externally damaged), the product (s) is (are) damaged and / or the product (s) is in an incorrect configuration, the Buyer must indicate this in the product delivery-acceptance document and , in the absence of these actions by the Buyer in the presence of the courier, the Seller is released from liability for damage to the goods, when the cause of such damage is not a factory defect and due to discrepancies in the assembly of goods only if these discrepancies can be identified during external inspection.
9.5. The risk of accidental loss of or damage to the goods passes to the Buyer from the moment the goods are handed over to the Buyer.
9.6. If the Buyer does not collect the goods within the set deadline or fails to deliver them to the Buyer and the Buyer has paid for the goods and their delivery, the representatives shall contact the Buyer regarding another time and / or method of delivery of the goods. If the Buyer still does not pick up the goods or fails to deliver them, such goods are returned to the Seller, the order is canceled and the Buyer is refunded the bank charges deducted from the bank charges applicable to the Seller, delivery fee if applicable and administrative fee. , provided for in paragraph 8.7 of these Rules, if applicable.
- Product quality guarantee and expiration date
10.1. The characteristics of each product sold by the Seller first-fruits.eu are indicated in the product description attached to each product.
10.2. The goods offered for sale by the seller are of appropriate quality. A product qualifies as a consumer sales contract if:
10.2.1. the product corresponds to the description provided by the Seller and has the same characteristics as the product provided by the Seller as an example or model when advertising that product first-fruits.eu;
10.2.2. the product is fit for its intended use;
10.2.3. the product meets the quality indicators that are normally characteristic of the same type of goods and which the Buyer can reasonably expect based on the nature of the product and public statements made by the manufacturer, his agent or seller, including advertising and marking of the item.
10.3. first-fruits.eu is not responsible for the fact that the size, shape, color, or other parameters of the goods sold by the Seller first-fruits.eu may not correspond to the actual size, shape, color or other parameters of the goods used by the Buyer or other technical reasons, beyond the control of the Seller. The photos of the goods are for illustrative purposes only and are illustrative. The colors, inscriptions, parameters, dimensions, sizes, functions, and / or any other properties of the original products may look different from reality due to their visual features, so please refer to the product properties specified in the product descriptions. The buyer is advised to read the product description.
- The right to withdraw from the sales contract, the procedure for returning and exchanging goods
11.1. Right to withdraw from the sales contract:
11.1.1. The Buyer has the right to withdraw from the contract of sale within 14 (fourteen) days without giving a reason by notifying the Seller or first-fruits.eu, which informs the Seller about the Buyer’s decision to withdraw from the contract. The Buyer may not exercise this right by concluding one of the agreements listed in Paragraph 2 of Article 6.22810 of the Civil Code of the Republic of Lithuania.
11.1.2. The Buyer notifies the first-fruits.eu about the withdrawal from the sales contract in one of the following ways: by filling in the model withdrawal form or by submitting a clear statement setting out his decision to withdraw from the contract. Notice of withdrawal is sent by e-mail. email firstname.lastname@example.org. Upon receipt of the Buyer’s notification, first-fruits.eu shall immediately send an acknowledgment of receipt of the notification.
11.1.3. The term of 14 (fourteen) days provided for the exercise of the right of withdrawal from the sales contract is calculated as follows: a. when a contract of sale is concluded, from the date on which the Buyer or a person specified by him, other than the carrier, receives the ordered goods; b. if the Buyer has ordered more than one product from different Sellers in one order and the goods are delivered separately – from the day when the Buyer or a person specified by him, except for the carrier, receives the goods of the respective Seller; c. if the goods are delivered in different lots or parts, from the day when the Buyer or a person specified by him, except for the carrier, receives the last lot or part; d. if a contract is concluded for the regular delivery of goods within a specified period, from the date on which the Buyer or a person specified by him, other than the carrier, receives the first goods.
11.1.4. If the Buyer has withdrawn from the sale and purchase agreement before the goods have been delivered to him, the Buyer must inform the contacts indicated on the first-fruits.eu website. The buyer’s refusal is formalized as a rejection of the order,
11.1.5. If the Buyer has withdrawn from the sale and purchase agreement after the goods have already been delivered or has withdrawn it, the provisions provided for in Clause 11.6 of the Rules shall apply.
11.2. The seller has an additional money back guarantee
188.8.131.52. first-fruits.eu gift vouchers;
184.108.40.206. packaged goods which have been unpacked after delivery and which are unsuitable for return for health or hygiene reasons;
220.127.116.11. baby clothes;
18.104.22.168. toys, baby toys, baby care products;
22.214.171.124. goods that have been manufactured to the Buyer’s individual order or are obviously adapted to it.
11.3. Rules for the exchange and return of goods of appropriate quality
11.3.1. The Buyer has the right to replace the purchased goods with similar goods of different dimensions, shape, color, model or completeness within 14 (fourteen) days from the day of delivery of the goods to him. If there is a price difference when changing the goods, the Buyer must pay the Seller according to the recalculated prices. The Buyer’s notification of the wish to exercise the right provided for in this clause of the Rules with the specified returned goods shall be sent by e-mail. email email@example.com.
11.3.2. If the Buyer does not like the shape, size, color, model or completeness of the purchased goods, the goods are replaced and returned in accordance with the Government of the Republic of Lithuania Regulation 2014. July 22 by resolution no. 738 approved “Retail Rules”. Within the term provided for in Clause 11.3.1 of the Rules, the Buyer has the right to replace and return all goods that are not included in the following list:
126.96.36.199. tobacco and tobacco products;
188.8.131.52. perfumery, cosmetics and toilet preparations;
184.108.40.206. photographic and cinematographic goods;
220.127.116.11. printed books, reproductions and other articles of the printing industry;
18.104.22.168. carpeting, except carpets and rugs;
22.214.171.124. knitted underwear for men, boys, women or girls;
126.96.36.199. baby clothes;
188.8.131.52. tights, socks, stockings and similar articles;
184.108.40.206. sewn men ‘s, boys’, women ‘s or girls’ singlets and other vests, nightdresses, pajamas and the like;
220.127.116.11. bras, waistcoats, corsets and similar articles;
18.104.22.168. pearls, precious stones, precious metals and their articles, other than imitation jewelery;
22.214.171.124. machines and mechanical appliances;
126.96.36.199. electric machines and apparatus, sound recorders and reproducers, and television image and sound recorders and reproducers;
3/11/15 land vehicles
3/11/2/16 ships, boats and floating structures
3/11/17 optical, photographic, cinematographic, measuring, checking, medical or surgical instruments and apparatus;
188.8.131.52. music instruments;
184.108.40.206. weapons and ammunition;
220.127.116.11. furniture, bedding, lamps;
18.104.22.168. toys, games, other than sports and fishing equipment;
22.214.171.124. works of art, collectibles and antiques;
126.96.36.199. plants, animals and foodstuffs of appropriate quality;
188.8.131.52. weighing and measuring goods which have been specially prepared, cut, sliced and the like at the request of the consumer.
11.3.3. Upon receipt of the goods, the Seller undertakes to replace them with the same goods only in the shape, size, color, model or completeness specified by the Buyer. If the Seller does not have a product suitable for replacement, he shall return the money paid for the product to the Buyer. The money is returned to the Buyer within 14 (fourteen) calendar days after the Seller has received the Buyer’s notification of wish to exercise this right, and if the Goods are not returned to the Seller, the term provided for in this clause is calculated from the date of return.
11.3.4. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer’s bank account, unless otherwise agreed between the Buyer and the Seller.
11.3.5. The procedure for returning goods and money is provided for in Clause 11.6 of the Rules.
11.4. Rules for exchange and return of goods of incorrect quality
11.4.1. Defects of the sold goods are eliminated, low-quality goods are replaced, returned in accordance with the procedure established in the Rules and taking into account the requirements of the legal acts of the Republic of Lithuania.
11.4.2. If the Buyer has purchased goods of incorrect quality and has indicated this in the delivery-acceptance document (if not marked, the provisions of Clause 11.3 of the Rules apply) or the poor quality of the goods is due to a manufacturing defect at the time of purchase or non-compliance with the manufacturer’s specifications, the Buyer may return the goods and may, at its option, require:
184.108.40.206. that the Seller eliminates the defects of the goods free of charge within a reasonable time, if the defects can be eliminated;
220.127.116.11. to reduce the purchase price accordingly;
18.104.22.168. that the product is replaced by an analogous product of appropriate quality, except in cases when the defects are minor or they are caused by the fault of the Buyer;
22.214.171.124. to return the price paid and to withdraw from the sales contract when the sale of goods of inappropriate quality is a material breach of the order.
11.4.3. The Buyer may choose only one of the remedies provided for in Clause 11.4.2 of the Rules. The Buyer must make his choice when returning the goods to the Seller. If the Buyer has not been able to implement the method provided for in Clause 11.4.2, the Seller shall offer an alternative method provided for in Clause 11.4.2. The buyer has no right to change the chosen method of redress. The buyer has no right to terminate the contract of sale if the defect in the goods is insignificant.
11.4.4. In order for the buyer to return the goods, it is necessary to comply with the following conditions:
126.96.36.199. notify the Seller by contacting the invoice or by first-fruits.eu e-mail. by e-mail firstname.lastname@example.org, The notification must indicate the returned goods;
188.8.131.52. to submit a document of acquisition of goods, a document confirming the guarantee (if it has been issued);
184.108.40.206. submit a free-form application and submit it to first-fruits.eu.
11.4.5. The Buyer may exercise the right to return goods of unsatisfactory quality within the term of its quality guarantee specified in the document of purchase of goods, which is specified by the Seller from whom the Buyer purchased the goods.
11.4.6. The Buyer must pay for the delivery costs and the return of the goods, and the Seller, convinced that the goods have been returned due to improper quality, must return the delivery and return costs incurred by the Buyer, except for the exceptions provided for in the Rules. When returning the goods, Clause 11.6 of the Rules shall be followed.
11.4.7. The money is returned to the Buyer within 14 (fourteen) calendar days after the Seller has received the Buyer’s notification about the goods of incorrect quality, and if the goods are not returned by the Buyer to the Seller, the term provided in this paragraph is calculated from the day of return. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer’s bank account, unless otherwise agreed between the Buyer and the Seller.
11.4.8. Non-refundable refunds for goods that have been intentionally or negligently damaged (exposed to chemicals, water, open flames, high temperatures, sharp objects, etc.), or if the rules for using or storing the goods have been violated, or the goods have been misused or misused .
11.5. Replacement and return of goods upon delivery of different goods
11.5.1. If the Buyer has been delivered the wrong goods, the Buyer must immediately, but not later than within 7 (seven) working days, inform the first-fruits.eu e-mail. email email@example.com. Upon receipt of information about the delivered non-goods, first-fruits.eu In case the Seller does not have the ordered goods, he returns the money paid for the goods to the Buyer. The money shall be returned to the Buyer within 14 (fourteen) calendar days after the Seller has received the Buyer’s notice of withdrawal from the contract, and if the Product is not returned to the Seller, the term provided for in this clause shall be calculated from the date of return.
11.5.2. The procedure for returning goods and money is provided for in Clause 11.6 of the Rules.
11.6. Procedure for return of goods and money
11.6.1. For the return of goods purchased from the Sellers, the Buyer has the right to apply directly to the specific Seller from whom the goods were purchased or to first-fruits.eu.
11.6.2. The Buyer may exercise the right to return the goods only if the term for return of the goods has not been missed. When returning the goods Rules 11.1. -11.3. Additional requirements apply in the cases set out in points 1 to 4: the goods have not been damaged or substantially altered in appearance, nor have they been used – all returned goods must bear authentic labels, protective bags and original packaging.
11.6.3. All gifts that were given with the purchased item must be returned at the same time, unless the purchased item is returned due to defects in its quality, and gifts accompanied by its nature within the period from the purchase of the item until the day the defect became apparent. have been consumed or the expiration date of such gifts has expired.
11.6.4. When returning the goods, the Buyer must indicate the address of the sender and pack the goods properly so that they are not damaged during shipment. The Seller from whom the Buyer purchased the goods has the right not to return the money for the goods returned with defects. The Seller shall not be liable for parcels sent by the Buyer in an incorrectly packaged manner with an incorrect address, as well as if the parcels were lost or damaged at the time of return to the Seller.
11.6.5. If the Buyer first-fruits.eu has purchased a set of goods, he must return the entire set of goods to the Seller, i. The buyer may exercise the right to return the goods only in respect of all the goods in the package. In case at least one of the goods in the set does not meet the requirements provided for in Clause 11.6.2 of the Rules, the Seller has the right to refuse to accept the returned whole set of goods.
11.6.6. After exercising the rights provided for in clauses 11.1-11.5 of the Rules, the Buyer must fulfill the requirements provided for in the Rules regarding the return of the goods and follow the procedure provided therein.
11.6.7. The Buyer can return the Goods by delivering them, returning them by courier first-fruits.eu or directly to the Seller or sending them by post. The Goods must be returned to the Seller at the address indicated on the invoice provided by the Seller to the Buyer or through first-fruits.eu, which in turn forwards the returned goods to the Seller. The procedure and conditions for the delivery of heavy goods (to assess, change, repair or return the quality of the goods) to the Seller shall be agreed between the Buyer and the Seller via first-fruits.eu by phone or e-mail. by e-mail firstname.lastname@example.org or the Buyer delivers them directly to the Seller.
11.6.8. If the Buyer has exercised the rights established in Clauses 11.1, 11.3-11.5 of the Rules, the money shall be returned to him within 14 (fourteen) calendar days after the Buyer’s notice was sent to the Seller, and if the Buyer has not returned the days. If the Buyer has used the additional money back guarantee, he is subject to a 30 (thirty) calendar day money back period, calculated from the day the goods are returned to the Seller.
11.6.9. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer’s bank account, unless otherwise agreed between the Buyer and the Seller.
11.6.10. After exercising the rights established in clauses 11.1.-11.3 of the Rules, the Buyer shall be returned: the price of the goods, the administrative fee, if any. Delivery costs are non-refundable. After exercising the rights established in clauses 11.4-11.5 of the Rules, the Buyer shall be reimbursed: the price of the goods, the administrative fee, if applicable, the costs of delivery of the goods, the costs of returning the Goods shall not be reimbursed.
12.1. The buyer is responsible for illegal actions performed using first-fruits.eu.
12.2. The registered Buyer is responsible for the storage and / or transfer of his login data to third parties. If the services provided by first-fruits.eu are used by a third party who has logged in to first-fruits.eu using the Buyer’s login details, the Seller considers this person to be the Buyer.
12.4. If first-fruits.eu provides links to the websites of other third parties, then first-fruits.eu does not guarantee that the information that can be viewed by clicking on these links is correct, complete or accurate. Third parties are responsible for the content, correctness, completeness and accuracy of the information provided by third parties. First-fruits.eu is not obliged to check the transmitted or stored external information or to detect illegal actions.
12.5. First-fruits.eu is not responsible for the proper fulfillment of mutual obligations between the Buyer and the Seller, whose goods or services the Buyer orders using first-fruits.eu.
- first-fruits.eu marketing tools
13.1. The seller may, at its discretion, initiate various promotions or games on first-fruits.eu.
- Exchange of information
14.1. All communication related to the purchase of goods using first-fruits.eu, regardless of the Seller of the goods, is made through the contacts specified on the first-fruits.eu, first-fruits.eu e-commerce website. In the event that the Buyer and the Seller communicate in connection with the goods in ways other than through first-fruits.eu, first-fruits.eu does not assume any responsibility and risk that may arise from such communication.
- Final provisions
15.1. These Rules have been drawn up in accordance with the legal acts of the Republic of Lithuania.
15.2. The law of the Republic of Lithuania shall apply to the relations arising on the basis of these Rules.
15.3. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If no agreement is reached within 20 (twenty) calendar days, disputes shall be resolved in accordance with the procedure established by the legal acts of the Republic of Lithuania.
15.4. In case the Buyer does not agree with the response to the Buyer’s written claim prepared by the Seller and transmitted to first-fruits.eu, the Buyer (natural person, consumer) may submit his request / complaint regarding the goods purchased from first-fruits.eu to the State Consumer Rights Protection Service. (Vilniaus st. 25, 01402 Vilnius, e-mail email@example.com, phone 85 262 67 51, fax (85) 279 1466, on the website www.vvtat.lt (also for territorial offices of the State Consumer Rights Protection Service) units) – whether to fill in the application form on the EGS platform https://ec.europa.eu/odr/.
We aim to keep you fully informed about the processing of your personal data, whether you communicate with us in person, by electronic means or in any other way of your choice. This document applies to you if your data is processed by UAB Barakuksas. We care about the protection and privacy of your personal data.
This Barakuksas UAB personal data processing policy (hereinafter – the Policy) is intended to inform you how we collect, use and share your personal data provided by you or otherwise collected by UAB Barakuksas. In this way, we aim to ensure the fair and transparent collection and use of information about you.
Please take the time to review this Policy and if you have any questions, please do not hesitate to contact us in one of the ways listed at the end of this Policy.
We may change this Policy in the future, and we encourage you to review this Policy periodically.
Your personal data is processed in accordance with the General Data Protection Regulation (EU) 2016/679 (hereinafter referred to as the General Data Protection Regulation), the Law on the Legal Protection of Personal Data, as well as other legal acts.
Personal data is any information about you that you provide yourself or that we receive from other sources and that allows you to be identified. This can be your name, surname, personal identification number, contact information, information about your agreements with UAB Barakuksas and their execution history, data on the use of various services provided by UAB Barakuksas, bank account information (account number), video surveillance equipment captured video data, etc.
The data subject (you) is a natural person whose personal data we receive and continue to use.
Other terms used in the Policy shall be understood as defined in the General Data Protection Regulation and other legal acts.
Contact details of the Data Protection Officer:
If you have any questions related to the processing of your personal data, please contact the Data Protection Officer of UAB Barakuksas by phone +370 62771888, e. by mail firstname.lastname@example.org, or by mail to Darbininkų 14-8, 02157, Vilnius.
What data do we collect about you?
We collect the following personal data about you:
- Basic personal data such as name, surname, personal identification number, date of birth, telephone number, e. postal address, address;
- Identifying data, such as personal document data, IP address, other browsing information, including when and from where you accessed our website or other electronic platforms;
- Data on your transactions with UAB Barakuksas and other concluded agreements, depending on the services provided to you by UAB Barakuksas.
- Economic data, such as your place of work, your economic and commercial activities (the fact that you are a farmer, you are self-employed, etc.),
- Socio-demographic data such as marital status, number of dependents and family data;
- Data on your interests, hobbies and needs, which you provide to us when communicating with the employees of UAB Barakuksas or transfer to us using the services of UAB Barakuksas;
- Audio-visual data such as video surveillance, video, audio recordings when you visit our premises or contact our staff.
Important: if it is necessary due to the service provided by UAB Barakuksas, with your consent, we collect personal health data. However, we do not collect other specific categories of personal data that reveal your racial or ethnic origin, political views, religious or philosophical beliefs or trade union membership, sexual orientation or sexual orientation, unless you or your contractors disclose them when using our services, such as training for services, or similar cases.
- About legal representatives (acting on a power of attorney or other basis);
- Payment order providers and payees,
- Counterparties and participants;
- True beneficiaries (UBO);
- Your family members.
Important: If you provide us with the details of others related to you, you should obtain the consent of those individuals and acquaint them with this Policy.
FOR WHAT PURPOSES DO WE COLLECT AND USE YOUR PERSONAL DATA?
We collect and use your personal data, which you provide yourself or which we receive from other sources.
We process your personal data for the following main purposes:
In order to identify you and contact you, we collect your name, personal identification number, date of birth, copy of your identity document, address, telephone number and other contact details.
In order to be able to advise you and assess your needs, we collect information about your marital status, education and other information that you provide to us during meetings or remote consultations.
In order to advise you, provide you with services and properly fulfill our contractual obligations, as well as fulfill our obligations under the law, we use the data about your transactions with us and the information we receive from you when using our services. In some cases, for this purpose, we automatically analyze your usage habits (for example, so that we can properly inform you about service disruptions, to introduce service improvements or new similar services or products, etc.). If you have any questions or are not satisfied with the way we are fulfilling our obligations to you, please let us know immediately.
In order to manage our day-to-day services and protect our legitimate interests, inter alia, to:
- comply with applicable laws, rules, regulations, manuals, codes, professional rules and regulations;
- comply with the requirements of local or foreign authorities, courts, law enforcement agencies and satisfy their requests, as well as comply with court proceedings or other requirements related to dispute resolution; and to investigate or take action against consumers who violate our policies or engage in illegal or harmful activities to others or their property, we may process data such as information about judicial or administrative proceedings in which you are involved and other information provided to us for the above purposes. .
In order to send general direct marketing offers, we collect and use your name, telephone number and e-mail address.
In order to provide you with tailored direct marketing offers (by phone, e-mail, mobile applications) that meet your needs, in addition to the above data, we also collect and use your residential address, information about your use of our services, payment transaction history, payment behavior history, family information, professional information and other information you provide to us during meetings or through electronic channels. To this end, we automatically analyze your personal data, including information about your ordered services and use, behavior on our website and electronic platforms. If you do not consent to your personal data being used for direct marketing purposes, please inform us immediately.
In order to communicate with you, among other things:
- answer your questions and requests for services, as well as receive your feedback;
- send important notices, for example, about changes to the General Terms of Service, this Policy or other documents; and
- send technical messages, updates, security alerts, support and administrative messages.
- We manage your contact details and the content of received and sent messages.
To collect your opinion on the quality of our services and to invite you to participate in market research, we collect and use your name, e-mail address, telephone number, data about your age, gender, language. If you do not consent to your personal data being used for this purpose, please inform us immediately.
To ensure the provision of services remotely, we also store your telephone number, IP address and other identifying data, call content, duration, time and other technical data.
To ensure the security of you and our property, we perform video surveillance and process your video data when you visit the premises or territory of UAB Barakuksas.
In order to prevent, detect and prevent violations of legal acts, to protect you and your property from illegal activities (eg by misappropriating your data, identity), we collect and systematize information about possible misuse of UAB Barakuksas services. For this purpose, we may also use contact information and payment instrument security data to protect transactions and communications over our remote networks.
Who gives us the right to receive and use your personal data?
We receive and use your personal data under at least one of the following conditions:
- You intend to enter into or have entered into an agreement or other form of transaction with UAB Barakuksas;
- You have given your consent;
- The processing of personal data is possible on the basis of legal acts;
- In pursuit of our legitimate interests, such as:
- in order to improve the quality of our services, ensure the consistency and sustainability of our activities, the comprehensiveness of the services provided to you and meet your expectations, and your maximum satisfaction with our services;
- to bring and defend legal actions, and to take other legal action to prevent or reduce damages;
- to systematically monitor and prevent illegal activities and to assess the risks associated with them on an ongoing basis.
Important: If you do not provide us with personal data that is necessary for the conclusion and / or performance of the contract, or the provision of which is required by law or the contract, we will not be able to provide you with services.
Where do we get your personal data from?
We use the personal data you provide to us when you apply for and use our services, fill in data forms, make requests or claims, as well as which we record on the website of UAB Barakuksas, video surveillance equipment or by recording telephone conversations as above.
We may also receive your personal data from other sources:
- From third parties when they have the right to disclose your personal data;
- From natural persons when they submit spouses, children, other relatives or in-laws, and so on. data;
- Documents addressed to us or provided to us by natural or legal persons in fulfillment of contractual or legal requirements (information in contracts, certificates, etc.);
- From legal entities, when you are the representative, employee, contractor, founder, shareholder, participant, owner, etc. of these legal entities;
- From partners or other legal entities that use us to provide services to you.
We may collect your personal information by monitoring our technological tools and services, including e-mail correspondence sent to or from UAB Barakuksas. Otherwise, we collect and generate information about you when you provide it to us, for example, by registering or providing feedback electronically. We can also get information about you from our suppliers.
We may combine available information about you from a variety of sources.
Who do we provide your personal data to?
We provide your personal data in accordance with legal requirements. Your personal data may be transferred to:
- Payment and other service providers involved in the execution of your transaction with us (for example, to execute a payment).
- Institutions related to UAB Barakuksas, the list of which can be found on the website first-fruits.eu, when it is necessary using common information systems or technical equipment (servers) or necessary for the provision of services;
- the Department of Statistics, the Board of the State Social Insurance Fund, the State Health Insurance Fund, the National Paying Agency, the State Enterprise Center of Registers, the State Enterprise Regitra, notaries, bailiffs, law enforcement institutions, other registers and state institutions;
- The State Tax Inspectorate in order to implement the procedure provided for in laws and other legal acts.
- The Financial Crime Investigation Service, the courts and other law enforcement authorities at their request or on our own initiative if there is a suspicion that criminal activity has been committed;
- Companies providing messaging, direct marketing, event management and related services;
- Courts, tribunals, arbitrators or other dispute resolution bodies;
- Other third parties in connection with the sale, merger, purchase or reorganization of all or part of our institution, or in connection with similar changes.
We also use the following processors to process the personal data covered by this Policy: data center, hosting, cloud, site administration and related services companies, document archiving services companies, advertising, marketing services companies, software developers, providers, support and developing companies, companies providing information technology infrastructure services, companies providing communication services, companies providing consulting, companies performing analysis of Internet browsing or Internet activity and providing services.
We may use other service providers to process the personal data specified in this Policy. We strive to ensure that service providers comply with the requirements of the General Data Protection Regulation, laws, Policies and other binding legal acts. The relationship between us as data controller and a particular data processor, unless such relationship is established by law or regulation, is set out in a written agreement or in written terms.
We normally process and store your personal data within the European Union or the European Economic Area (EU / EEA), but we may transfer your personal data outside the EU / EEA, for example when necessary for the conclusion and performance of a contract or if you have consented to such transfer. We transfer your personal data outside the EU / EEA if at least one of the following measures is implemented:
- The European Commission has recognized that the state ensures an adequate level of protection of personal data;
- The recipient of the data in the United States is certified in accordance with the requirements of an EU-US agreement called the „Privacy Shield“;
- The contract is concluded in accordance with the standard conditions approved by the European Commission,
- Compliance with codes of conduct or other safeguards under the General Data Protection Regulation.
Important: Payment and other service providers involved in your transaction with us may be located or operating in a country that does not provide an adequate level of data protection (ie in a country that is not a party to the EEA Agreement and not included by the European Commission). with a sufficient level of data protection). We make every effort to ensure that your personal data is used securely, but there may be cases where we are unable to ensure that the recipient complies with the same requirements as in the European Union.
How long do we store your personal data?
We hold your personal data for no longer than is necessary for the purposes for which it was collected or for such period as is required by law, such as:
- We process the data collected during the provision of the Services for as long as you use our Services and retain them for a further 10 years after you cease using them;
- We store video data for 60 days;
- To the extent necessary for the purposes of archiving documents within the legal deadlines.
How secure is your personal information?
We use a variety of security technologies and procedures to protect your personal information from unauthorized access, use, or disclosure. Our suppliers are carefully selected and we require them to use appropriate measures to protect your confidentiality and ensure the security of your personal information. However, the security of information transmission, via the Internet, e-mail or mobile communication may sometimes not be ensured for reasons beyond the control of UAB Barakuksas, therefore you should be careful when providing us with confidential information through electronic systems not used by UAB Barakuksas.
What are your rights?
You have the following rights:
- the right to request that we give you access to your personal data;
- the right to request the correction of incorrect, inaccurate or incomplete data;
- the right to restrict the processing of your personal data until the lawfulness of their processing has been verified at your request;
- the right to request the deletion of personal data;
- the right to object to the processing of personal data for direct marketing purposes, including profiling, and when personal data are processed in the legitimate interests of us;
- the right to request the transfer of your personal data to another data controller or to provide it directly in a form convenient for you (applies to personal data provided by you and processed by automated means on the basis of consent or on the basis of concluding and executing a contract);
- the right to withdraw your consent, without prejudice to the use of your personal data prior to the withdrawal of consent;
- the right to submit a complaint to the State Data Protection Inspectorate (more information – ada.lt).
How will you exercise your rights?
We make every effort to exercise your rights and to answer any questions you may have about the information contained in this Policy. You can submit a request for the implementation of the above rights, as well as complaints, notifications or requests (hereinafter – the Request) to the Data Protection Officer of UAB Barakuksas at Olga Kuks e. email@example.com, by mail to Darbininkai 14-8, or on arrival at our office.
We will provide a response to your Request no later than within 30 (thirty) calendar days from the date of receipt of the Request. In exceptional cases requiring additional time, we will, after notifying you, have the right to extend the deadline for submission of the requested data or other requirements specified in your Application to 60 (sixty) calendar days from the date of your request.
We will refuse your request with a reasoned reply when the circumstances set out in the General Data Protection Regulation and other legislation have been established, informing you in writing.
What are the personal data protection principles we follow?
We follow the following principles when collecting and using the personal data you entrust to us, as well as from other sources:
- Your personal data is processed in a lawful, fair and transparent manner (principle of legality, fairness and transparency).
- Your personal data is collected for specified, explicit and legitimate purposes and not further processed in a way incompatible with those purposes (purpose limitation principle).
- Your personal data are adequate, relevant and only necessary for the purposes for which they are processed (data reduction principle).
- The personal data processed are accurate and, where necessary, kept up to date (principle of accuracy).
- Your personal data is stored in such a way that it can be identified for no longer than is necessary for the purposes for which your personal data are processed (principle of limitation of retention period).
- Your personal data is processed in such a way as to ensure adequate security of personal data through appropriate technical or organizational measures, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage (principle of integrity and confidentiality).
By collecting and using personal data entrusted to us by you, as well as from other sources, we undertake to:
- Process your personal data only for clearly defined and lawful purposes.
- Do not process your personal data for purposes other than those specified in this Policy, except as provided by law.
- Process your personal data lawfully, accurately, transparently, fairly and in such a way as to ensure the accuracy, identity and security of the personal data processed.
- Ensure that redundant personal data is not processed.
- Process your personal data for no longer than is necessary for the purposes for which the personal data is processed.
- Be responsible for ensuring that the principles set out in this Policy are complied with and be able to demonstrate compliance with them.
- Perform other duties provided for in legal acts.
This Policy is effective January 25th. 2020 It may change in the light of changes in legislation and our operations. We will announce the changes on the website first-fruits.eu and by other means.
What are cookies?
A cookie is a small text file that a website stores on your computer or mobile device when you visit it.
- First-party cookies are cookies created by the website you are visiting. The information stored in them can only be read by that website. The website may also use external services that also create their own cookies – these are third-party cookies.
- Persistent cookies are cookies that are stored on a user’s computer and are not automatically deleted when the browser is closed, unlike session cookies, which are deleted as soon as the browser is closed.
The purpose of cookies is to allow the website to remember user preferences (such as username, language, etc.) for a period of time.
This way, you no longer need to list them again when you browse different pages on your site during the same visit.
Cookies may also be used to collect statistics on anonymous browsing of our sites.
All this allows us to give you the opportunity to use the site comfortably and to make the site even more user-friendly and friendly.
- ensure the functionality of the basic services of the website
- make the site more user-friendly
- collect information about your use of the Website
- to personalize your browsing experience and the content you see, and to make suggestions that are relevant to you
- we analyze your browsing history and use this data to enable you to use our services for statistical analysis purposes in order to provide you with commercial and promotional offers
How do we transmit cookies?
Our website mainly uses first-party cookies. These cookies are set and controlled by us, not an external organization.
We use first-party cookies for the following purposes:
- Store visitor options
- ensure that our sites work
- collect analytical data (on user behavior)
These cookies allow our website to remember the settings you choose that affect how the website is displayed, such as language, region.
These cookies are called performance cookies and are used to keep our systems running. They are used, for example, to make a website more user-friendly by evaluating statistics and improving content.
These cookies are not specified in your consent to cookies, but they are provided regardless of whether you have opted out of cookies as they are necessary for the functions of the website.
We only use these types of cookies for internal analysis purposes in order to improve the services we provide to all users.
These cookies simply evaluate what the user does on our site and the process is anonymous (the collection of data does not identify the user).
You do not need to enable cookies for this site to work, but they do provide better browsing quality. These cookies may be deleted or blocked, but in this case, some features of this website may not work properly.
The information related to cookies is not used to identify you personally, and the data collected about the use of the website is stored; it is not disseminated to third parties. These cookies are used only for the purpose stated here.
This site uses Google Analytics, Google, Inc. (Google) web analytics service. The information that this cookie generates through this website (including your IP address) will be sent to and stored on Google’s server. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website managers and providing other services relating to website activity and internet usage. Google may send this information to third parties where required to do so by law, or where the third-party data is processed on Google’s behalf. Google will never associate your IP address with any other data held by Google. By using this site, you authorize Google to process data relating to you as described above.
For more information on Google Analytics cookies, click here.
How can I manage cookies and stop receiving them?
You can manage and delete cookies if you wish. For more information on disabling cookie storage and changing your browser settings, visit http://www.aboutcookies.org. You can delete all cookies on your computer, and most browsers may have settings blocking cookies on your computer. However, in this case, each time you visit the site, you will have to manually change some settings, and some services and features may not work.
Third Party Sites
Our site may contain external links to third party sites. UAB Barakuksas cannot be held responsible for the content and security of any third party website.
UAB Barakuksas ensures the security and confidentiality of all personal data and information. However, this warranty does not apply to links and websites of third parties.
By using this website, you agree that we manage the information in accordance with the above procedure and purpose.